Free shipping on all orders over $75.
Frequently Asked Questions

If you cannot find an answer in the list below, please email us at info@nearbayou.com

Your Account

Register an account with us to enjoy the following benefits:

  • Track your orders and manage your order history
  • Save your address and credit card details for faster shopping
  • Receive special coupons and deals

To create an account, simply click on the My account link on the top menu.

Questions about NearBayou Naturals Laundry Soap

Does it work with HE washers?

Yes! Our product is engineered to be HE safe as well as clean out the inside of your washer.

Does it leave a soap residue?

No. Using only one tablespoon or two tablespoons in case heavily soiled, will not leave any soap residue.

What makes our soap ‘Natural’?

Most natural products still have artificial elements in them such as sodium lauryl sulphate.
We use Castile as our primary base which is made by us from saponified oils.

Is our product available in any stores?

Currently, you can buy our product in over two hundred stores in the mid-west.

Will we introduce more scents?

We are very careful about the scents we choose. We make sure they are 100% natural as well as safe for clothes and skin. Since different essential oils have different properties, we have to be careful that none of our scents will cause skin irritations or allergies.

If you have a suggestion,please do message us in the Contact Us section.

Where is my order?

We aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number.

If you have registered, you will be able to view and track the status of your shipment by signing in and selecting ‘My Account’ followed by ‘Order Status’.

If you are not registered, sign up now so you can track future orders.